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Senior Principal Officer, Corporate Communications | National Social Security Fund

  • Experience Required:7 Years
  • Total Positions:1
  • Job Type: Full Time
  • Job Category: Administration
  • Minimum Education: Degree
  • Job Location: Nairobi, Kenya
  • Posted on: November 21, 2023
  • Last Date: December 11, 2023

Job Description

MG5

Reporting to the Assistant Manager, Corporate Communications he/she will be
responsible for Planning publicity strategies and campaigns and preparing media press
releases.

KEY RESPONSIBILITIES:
• Plan media stakeholder briefings;
• Organize media briefings on current affairs at the Fund
• Organize broadcast interviews, press conferences
• Analyze media coverage in regards to the Fund’s targeted audience;
• Develop customized promotional messages for publicity and advertisement;
• Analyze and monitor customer complaints lodged externally and internally using
established complaints handling feedback mechanism; and
• Develop customer value proposition strategies for handling of customer complaints
effectively.

JOB REQUIREMENTS/SPECIFICATIONS:
• Bachelor’s Degree in any of the following disciplines: Communications, Public
Relations, Journalism or related field from a recognized institution;
• Master’s Degree in any of the following disciplines: Communications, Public Relations,
Journalism or related field from a recognized institution is an added advantage;
• Professional Qualification in any of the following disciplines: Communications, Public
Relations, Journalism or related field from a recognized institution;
• At least seven (7) years’ work experience, three (3) of which should be in a supervisory
position
• Membership to a professional accredited body related to Communications, Public
Relations or Journalism such as the Public Relations Society of Kenya (PRSK),
International Association of Business Communicators (IABC) or other related field and
in good standing;
• Supervisory course from a recognized institution.

Skills Required

Proficiency in Computer Applications
Supervision Skills
Communication Skills

Application Details


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