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Assistant Customer Care Officer Job at Uasin Gishu County Government

  • Experience Required:Not Specified
  • Total Positions:1
  • Job Type: Full Time
  • Job Category: Customer Service
  • Minimum Education: Diploma
  • Job Location: Eldoret, Kenya
  • Posted on: January 3, 2024
  • Last Date: January 12, 2024

Job Description

Advert Number UGC/CPSB/ACCO/18/23

QUALIFICATIONS,REQUIREMENTS, DUTIES AND RESPONSIBILITIES
Basic Salary Scale: Ksh. 26,900.00- 35,380.00 (CPSB 11)
House Allowance: Ksh. 4,500 p.m
Commuter Allowance: Ksh. 4,000 p.m.
Other Allowances as Per the SRC Circulars
Terms of Service: Three (3) Years Contract (Renewable)

Requirements for Appointment: -
i. Diploma in Customer Service, Public Relations, Hospitality Management, International Relations and Diplomacy, Communication Management, Event Management, Front Office or equivalent qualification from a recognized institution;
ii. Excellent written and oral communication; and
iii. Proficiency in Computer applications.

Duties and Responsibilities: -
i. Act as an interface between internal and external customers;
ii. Compile daily visitors’ register;
iii. Compile daily and monthly reports;
iv. Provide relevant information to visitors;
v. Respond to visitors’ queries;
vi. Receive, guide and direct visitors to designated offices and areas and Issue visitors’ passes; and
vii. Any other duty may be assigned by the supervisor from time to time.

Skills Required

Customer Care

Application Details


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