Job Description
HEAD OF CORPORATE SERVICES
JOB REFERENCE: EWASCO/HR/001/2022
Embu Water and Sanitation Company Limited, a public water utility company fully owned by the County Government of Embu
and with a mandate to provide water and sanitation services in Embu County is seeking to recruit a self-driven individual for the
position of Head of Corporate Services .
Reporting to the Managing Director, the successful candidate will be responsible for providing leadership and effectively
coordinating the Administration, Human Resources, ICT and PR functions, ensuring effective support for the Company from
these functions.
Key Responsibilities
Managerial Responsibilities
i. Lead the development of policies and systems to support efficient functions framework.
ii. Lead the development of procedures and processes to ensure efficient service delivery and quality of services to exceed
customer expectations.
iii. Initiate, develop and maintain sound and mutual relationship and network with relevant public and private bodies and
institutions critical to the success of the functions.
iv. Be responsible for the recruitment, development and retention of a strong team of staff for the function.
v. Ensure the competence and efficiency of staff in the function in terms of knowledge, skills and attitude.
vi. Ensure effective management of staff in the department.
vii. Sets guidelines for staff in the department to ensure an efficient workflow in a work environment that fosters high
degree of personal integrity, team spirit and outstanding work standards.
viii. Lead in undertaking performance management activities for the department.
ix. Determine Section budgets in liaison with the Section heads supervised.
x. Compile the annual departmental needs for inclusion in the Annual Procurement Plan and budget.
Operational Responsibilities
i. Oversee the functions of Human Resource, PR, ICT, Administration and Logistics.
ii. Develop overall annual strategic plans towards achieving set organizational objectives.
iii. Develop strategies to guide the Company’s Communication and Corporate Social Responsibilities’ activities to the
Stakeholders and surrounding communities respectively.
iv. Develop and oversee implementation of PR, marketing, branding and advertising strategies in coordination with
external consultants.
v. Develop departmental plans with respective Section Heads supervised.
vi. In partnership with departmental heads, identify business development and growth opportunities.
vii. Initiating special studies, market and competitive research pertaining to the future of the institution.
viii. Oversee all operations and business activities within the department and ensure they produce the desired results and are
consistent with the vision, mission and strategy for the Company.
ix. Act as a point of contact and build trust relations among all the departments within the Company.
x. Ensure an effective working environment throughout the entire Company.
xi. Prepare and submit timely reports as required.
xii. Undertake continuous professional development to keep up with current industry trends.
xiii. Undertake any other duties as may be assigned.