Job Description
TVO/06/2023/005
GENERAL PURPOSE
To ensure prompt reading and reporting of meters in the approved meter
cycle
DUTIES AND RESPONSIBILITIES
1. Ensure the Mobile Meter reading Assistant is stored safely, diligently used and
maintained and in good working condition at all times.
2. Promptly record and report in a prescribed format observed anomalies on the
Mobile Meter reading Assistant as shall be directed by your supervisor.
3. Promptly inform your supervisor in the event you have not received the meter
reading data by the due date.
4. Undertake meter reading according to the approved meter reading cycle
5. Undertake meter reading according to the approved format.
6. Promptly record, report giving reasons and request for reassignment of the meter
reading data.
7. Upload and send duly completed meter(s) reading(s) as scheduled.
8. Promptly check anomalies from the anomalies report issued by your supervisor
or commercial officer correct, record and submit report.
9. Ensure no account(s) meter reading is submitted on estimate.
10. Promptly assess, record, resolve and report in a prescribed format observed
challenges hindering actual meter reading.
11. Promptly report on suspected illegal connections, water theft or meter
tampering including but not limited to tampered seals, meter reversals, e.t.c.
12. Prepare and submit report in the prescribed format after every meter reading
cycle on any issues, observed challenges, conclusion of findings and
recommendations including but not limited to suspected faulty and tampered
meters, suspected underground leaks and other visible leaks.
13. Ensure, operationalize and observe approved occupational safety and healthy
rules and guidelines reporting any breach to head of human resource department
through human resource officer.
14. Prepare and submit ad-hoc and or monthly, quarterly and annual reports
submit to your supervisor for management decision
15. Prepare and submit report in the prescribed format after every
assignment on any issues, observed challenges, conclusion of findings and
recommendations.
Personal Specifications
For appointment to this grade, an officer must have: -
i. A minimum of a KCSE or at least three (3) years of experience as a
meter reader
ii. A Meter Installation Certificate from a recognized institution will be an
added advantage
iii. Good communication, interpersonal and time management skills